Usage Analytics

Users with See Analytics privileges can see Usage Analytics for their organization, under the Analytics tab. The Date Range goes from 6 to 36 months; or from one fiscal quarter to 3 fiscal years. Users can define in which month a fiscal year starts. The chart shows minutes per month.

Once you have selected the range of interest, click Submit Query to generate the chart:

You can also generate a .csv file with complete usage report (all services requested will be listed), if you check Download CSV, and then click Submit Query:

Additional Notes:

• A description of what each Billing Code (in the legend) means is available in our Billing Codes article.

• A description on how to find pricing and see costs for all submissions, and also individual submissions, is available in our Submission Costs article.

• If the entity is part of a hierarchical structure (with sub-organizations), the Organization drop-down menu will show additional options:
  

  • Cumulative for Organization: the chart/.csv file will show the data for the entire hierarchical structure.

  • Individual organizations: each child organization within the structure will be listed, and the chart/.csv file will only show the data for the organization selected. Child organizations cannot see usage data for the parent.