CaptionSync's Submission Approval feature

CaptionSync's Submission Approval feature allows your organization to approve or decline submissions coming from any of CaptionSync's Integration Workflows. To enable Submission Approval for your organization, please open a ticket.

How does it work?

Once enabled, users with Manage User privileges can enable Approval privileges for any user, under Settings -> Manage Users, by checking the Sub Approver box:

A user with Approval privileges can then choose what integrations will require Submission Approval under Settings -> Approvals:

Any user with Approval privileges will be able to receive notifications when a request submitted to CaptionSync needs Approval. The notifications can be enabled under Settings -> Contact Settings -> Submissions to be Approved:

Once we process a new request from one of the integrations requiring approval, a notification will be sent (if such notifications were enabled), and any user with Approval privileges will need to do the following:

• Log into CaptionSync and go to Approve -> Submissions to Approve.
• Select Approve or Disapprove for each submission.
• Click Update Approvals.

Additional Notes:

• A user with Approval privileges will still need to approve their own submissions, if any integrations are restricted by this mechanism under Settings -> Approvals.

• You have 30 days to approve requests awaiting approval. After that point, the requests will no longer be available for approval, and will have to be resubmitted into our system.