CaptionSync's Submission Approval feature allows your organization to approve or decline submissions coming from any of CaptionSync's Integration Workflows. To enable Submission Approval for your organization, please open a ticket.
How does it work?
Once enabled, users with Manage User privileges can enable Approval privileges for any user, under Settings -> Manage Users, by checking the Sub Approver box:
A user with Approval privileges can then choose what integrations will require Submission Approval under Settings -> Approvals:
Any user with Approval privileges will be able to receive notifications when a request submitted to CaptionSync needs Approval. The notifications can be enabled under Settings -> Contact Settings -> Submissions to be Approved:
Once we process a new request from one of the integrations requiring approval, a notification will be sent (if such notifications were enabled), and any user with Approval privileges will need to do the following:
- Log into CaptionSync and go to Approve -> Submissions to Approve.
- Select Approve or Disapprove for each submission.
- Click Update Approvals.
- A user with Approval privileges will still need to approve their own submissions, if any integrations are restricted by this mechanism under Settings -> Approvals.
- You have 30 days to approve requests awaiting approval. After that point, the requests will no longer be available for approval, and will have to be resubmitted into our system.