I need a Transcript in addition to Caption files

Closed Captioning your files with CaptionSync is easy and you can also request a transcript. This article shows how.

If you want to receive a transcript when you make a Captioning request, you just need to choose the Clean Text Transcript (.clean.txt) output, for your submission.

Request a Transcript when submitting a request:

Select the Clean Text Transcript (.clean.txt) output from the Available Outputs box, on the Advanced Settings dialog box:

Make sure you see the output on the Chosen Outputs box, and that you click the Apply Changes button.

Request a Transcript for a complete Submission:

You'll need to request a Redo of your submission. On the Submission Redo page, select the Clean Text Transcript (.clean.txt) output from the Available Outputs box, on the Advanced Settings dialog box:

Make sure you see the output on the Chosen Outputs box, and that you click the Apply Changes to Redo button. Then proceed with the Redo request.