Credits used for Redos

If you have a prepaid account, you can view how many credits each service requires, or what services your current balance will get, by clicking the Prepaid Credits link, in the upper-right corner.

If you have an original submission which was successful (i.e., billable), doing a Redo will temporarily subtract credits while it is in process (Await Synchronization). When the results are updated (Succeeded or Failed), the credits are added back.

If you have an original submission which failed (i.e., not billable), doing a Redo will subtract the credits while it is in process (Await Synchronization). If the Redo shows a Failed status, the credits are added back. If the Redo shows a Succeeded status, no changes are made.

To see your credit balance updated after the Redo results (Succeeded or Failed), click the Prepaid Credits link, in the upper-right corner.