If you need to add features to your CaptionSync account, besides the default ones, you just need to request them and they will be quickly enabled.
- Log into your CaptionSync account, click Settings -> Account Features, and select the feature you want enabled from the Account Feature to Add drop-down menu. Finally, click Request Account Feature. You will receive an email updating you about the feature status. Note that if you can't see the feature you want enabled on the "Account Feature to Add" drop-down menu, then it's already enabled.
- You will be notified that the feature is enabled via email. Ensure you read this email for additional information about the feature.
Once you're notified that the feature is enabled, it is ready to use.
If you want to learn more, check out our Article on Enabling Additional Account Features.