YouTube Videos and the Smart Player

If you want to use the CaptionSync Smart Player feature to view captions for YouTube videos, please check all of the following items, before making your List of URLs request:

1. The video allows embedding:

Sometimes playback in embedded players is disabled for reasons of branding or advertising. If the owner of the video does not allow embedding, then our Smart Player feature won't work. Please check before making your List of URLs request!

You can check if the owner of the video allows embedding, by clicking Share, under the video:

If Embed is greyed out, then the Smart Player feature won't work with the video:

How to fix this: In our tutorial How to enable embedding for a YouTube video, we describe in detail how the owner can change the relevant settings of the video so that it allows embedding. If you are the owner of the video, just follow those instructions. If you want to contact the owner about changing those settings, just send them the link to that tutorial.

2. The video allows playback as embedded:

While embedding may be allowed, sometimes playback as an embedded video is disabled. If the owner of the video does not allow for playback as an embedded video, then our Smart Player feature won't work. Please check before making your List of URLs request!

You can check if the owner of the video allows playback as an embedded video, by clicking Share, under the video, and then Embed. Copy the URL next to src, and open it on a browser:

If you can't watch the video using that URL, then the Smart Player feature won't work.

How to fix this: In our tutorial How to enable embedding for a YouTube video, we describe in detail how the owner can change the relevant settings of the video so that it allows embedding. If you are the owner of the video, just follow those instructions. If you want to contact the owner about changing those settings, just send them the link to that tutorial.

3. Correct URLs:

YouTube URLs need to be submitted to our system in the correct format and publicly viewable (i.e. not protected; but can be unlisted), e.g.:

  http://www.youtube.com/watch?v=x3PSn13ELIk

Please do not submit URLs to YouTube Playlists, User pages or embed code; only URLs to individual videos. So the following 3 formats are incorrect:

Incorrect:
https://www.youtube.com/channel/UFZq-9ojb35SqAJGwRPXd (Playlist)

Incorrect:
https://www.youtube.com/user/ASTMargaret (User page)

Incorrect:
https://www.youtube.com/embed/iooV_TfQWs5y (Embed URL)