Adding Closed Captions to Adobe Connect Videos

Adding Closed Captions to your Adobe Connect recordings is easy with CaptionSync. This tutorial provides step-by-step instructions on how to submit Adobe Connect offline recorded meetings for captioning.

Tutorial

Adobe Connect is a web conferencing solution that allows you to host or attend online meetings, webinars and virtual classes. Learn how to create an offline version of your recordings to export and caption below.

Exporting Adobe Connect Recordings:

• Log into your Adobe Connect account, and go to Meetings (or Training) -> Recordings.
  
  
• Click Make Offline next to the recording you want to caption.

• Click Proceed with Offline Recording in the Help window, and specify a location in your computer to save the resulting FLV file.

For Adobe Connect 9 or later, using the Adobe Connect application for desktop, follow these steps instead:

• Once logged in to your Adobe Connect account, go to Meetings (or Training) -> Recordings, and locate the recording you want to caption.
  
  
• Click Actions, then Make Offline.

• In the Offline Recording window, select MP4 or FLV as the output option. Here, you can also select the quality of the video as well as other Advanced Options.
  
  
• Click Proceed with Offline Recording, and save the media file in your computer.

Note that, creating an offline recording takes approximately the same amount of time as the duration of the original meeting recording, but you can minimize the offline recording window and/or open other windows without interfering with the recording process.

Captioning your media file:

Upload your offline recording to a cloud storage platform such as Dropbox, YouTube, or Vimeo, published as public or unlisted. Other options are Panopto, Mediasite, Brightcove, VoiceThread, other online video platforms, or your own website.
Then you have 3 options to caption the recordings:

• Smart Player: you can submit a URL to the video, and once results are ready, generate and launch the CaptionSync Smart Player. You can share the Smart Player directly, or embed it into your website or Learning Management System (LMS).

• Video platform integrations: if your video is located in a platform we are integrated with, you can make the captioning request, and once results are ready, we will post the caption file directly to the video platform.
• Other video platforms: if your video is located in another video platform, you can make the captioning request, and once results are ready, associate the captions with the video. If the player does not support Closed Captioning, you can add Open Captioning to the request at submission time.

Smart Player:

• Submit your media file for captioning. The Smart Player is available for the following URLs: YouTube, Dropbox, Vimeo, and direct URLs to .mp4, .m4v, .f4v, or .mp3 media files. If the URL to your file is not compatible with our List of URLs feature, then we recommend placing the video on YouTube; or in your local system as long as the URL points directly to the media file, e.g.: http://www.domain.com/path/video_filename.mp4 .
  If the audio content of your meeting is poor (has static or is noisy), then we also recommend adding Result Review to your request.

• Once final results are available, open the URL List Details page, and generate and launch the CaptionSync Smart Player, under the Smart Player URL column. You can share the Smart Player directly, or embed it into your website or Learning Management System (LMS).

See an example of the CaptionSync Smart Player playing.

Integration with a Video Platform:

If your video is located in a platform we are integrated with, like YouTube, Panopto, Mediasite, etc, you can take advantage of our integrations with those platforms to add captions to the media file. You just need to enable your CaptionSync account for the integration, make the captioning request, and then we will post back captions automatically into the video platform, when results are available. Captions will be displayed when playing the video.
See the integrations we have available, and how to use and configure them, in our Closed Captioning Integrations category.

Other Video Platforms:

If your video is located in an online platform we're not integrated with, you can make a manual request for it, and then associate the captions with the video. Captions will be displayed when playing the video (ensure the video player you're using supports Closed Captioning).
If the player does not support Closed Captioning, you can select Open Captioning at submission time, and then you just need to upload the finished encoded output into the video platform.

Resources:

• You can find more information about creating an offline recording in Adobe's article Record and play back Adobe Connect meetings.