Getting a Text Transcript of my Live Captioning Event

Live Captioning your events with CaptionSync allows you to receive a text transcript of your Live Captioning event. In this article we show you how.

Once your Live Captioning event has concluded, we will email the text transcript in the .txt format, within the next 24-48 hours, to the address(es) that has been provided as the contact in the Live Captioning request. You can choose to turn this notification off under Settings -> Contact Settings, in your CaptionSync account, by unchecking the Live Captioning Transcript Available box, in the Live Captioning section. This box is checked by default.

You can also download the text transcript from within the Details page of your Live Captioning request, next to Transcript.

If you need to order a caption output for your event, you just have to select the desired format (.srt or .vtt) from within the Additional Output file drop-down menu, either at schedule time, or up to 14 days after the event concluded. Note that caption outputs are provided at an extra cost.