How to create or edit a Smart Player link for an existing Submission

Closed Captioning online videos is easy with the CaptionSync Smart Player. The Smart Player is available for any existing Captioning or Audio Description submission. For requests submitted other than via our List of URLs feature or via integration that's URL based, you'll need to supply us with a URL to the media file, in a format we accept, and then manually generate the Smart Player instance.

Generating the Smart Player link:

• Once you have placed your media file online and the captioning request is complete, open the submission Details page, and click on Generate Smart Player Link, next to Smart Player Link:

• Add the URL to the media file and give it a title. Finally, click Generate Smart Player:

• The page will refresh with a URL to the Smart Player:

For more information on how to use the Smart Player visit our CaptionSync Smart Player tutorial.

Editing the Smart Player link:

If the Smart Player has already been generated, but you need to edit the existing URL or title, simply open the Captioning or Audio Description Details page of the request, and click Edit Smart Player: 

Once you've made all the changes, click Update Smart Player:

Check out our article describing the several options available to configure the appearance of the Smart Player.