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Submitting a request

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If you have questions about submitting a request, these articles will help. If you don't find what you're looking for, just open a ticket and we'll be happy to help.

  • Improving Audio Quality
  • List of all Input Formats
  • Cinema Certified Result Review
  • Converting your files with VLC
  • Converting your files with Any Video Converter
  • How to extract the audio track from a VHS tape
  • Selecting the Submission Type
  • Transcription Quality Tiers
  • How do I select the Transcription turnaround time?
  • Guidance for Transcriber
  • Persistent Notes to the Transcriber
  • Specifying Transcriber Expertise
  • Commonwealth English Spelling Variants
  • Caption Appearance Settings
  • I want to supply my own transcript: Captioning-Only requests
  • I only need a Transcript without Caption Files: Transcription-Only requests
  • I need a Transcript in addition to Caption files
  • Can I have lyrics in my captions and/or transcript?
  • Captions FCC Rule 79.1 compliant
  • Captioning Non-Spoken or Visual Content, or Onscreen Text
  • I want to submit a large media file (> 2 GB)
  • CaptionSync's Audio Extraction Process
  • Finding the Status of my Submission
  • When to Expect Results
  • Adding Notes for the Transcriber after Submission
  • Adding Caption Outputs to a Submission in Progress
  • Selecting Broadcast Outputs
  • Broadcast outputs: DropFrame, NonDropFrame, and Offset Time Codes
  • Caption Conversion
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