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  2. Making new requests and choosing settings
  3. Billing and Account Questions

Billing and Account Questions

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  • Account Types
  • Contact and Notification Settings
  • Billing FAQs
  • Bill-in-Arrears Accounts Billing
  • Prepaid Accounts Billing
  • Managing and Adding Purchase Orders
  • Managing and Adding Users
  • Reporting in CaptionSync
  • CaptionSync's Department feature
  • CaptionSync's Submission Approval feature
  • Managing Organizations
  • Hierarchical Organizations
  • How to get separate Invoices for different Submissions
  • Adding an admin User to pay Invoices
  • Adding other Usernames to an Existing Account
  • CaptionSync Invoices: Description and Features
  • Making Changes to your bill-in-arrears Invoices
  • Usage Analytics
  • Creating an Invoice for a Captioning, Transcription and Cinema Certified Result Review request
  • Changing the username (login ID)
  • Credit Card Payment Page Not Loading
  • Billing Durations
  • Submission Costs
  • Billing Codes
  • Credits used for Redos
  • What changed in Prepaid Accounts - Overview
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  • Support hours: Monday - Friday, 9am - 5:30pm, US Central Time