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  1. CaptionSync Support Center
  2. Getting Started (for new users)
  3. Getting Started with CaptionSync

Getting Started with CaptionSync

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  • Where am I? CaptionSync looks totally different!
  • Background on CaptionSync
  • CaptionSync services pricing
  • Generate your own Quote feature
  • FAQs
  • Using CaptionSync and making a Submission (Prepaid)
  • Using CaptionSync and making a Submission (Bill-in-Arrears)
  • How do I log in to CaptionSync?
  • How do I get a new/additional login ID?
  • Can I have more than one email address as contact?
  • How do I enable additional features on my account?
  • How do I pay by Credit Card?
  • Can I provide my own transcript?
  • Are there guidelines for transcripts to adhere to?
  • Do you accept purchase orders?
  • How secure is your system?
  • GDPR Permanent Erase Data Policy
  • VoiceQ Accounts
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  • Support hours: Monday - Friday, 9am - 5:30pm, US Central Time