CaptionSync Support Center
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Frequently Asked Questions (FAQs)
Getting Started (for new users)
Making new requests and choosing settings
Closed Captioning Integration Workflows
Using your Captioning Results
Translation and Foreign Languages
(TRANSCRIBER) Transcriber Support Center
New features & updates
COVID-19 Continuity Planning: How we can help you.
Live Captioning available for your events!
Caption videos you don't own with our Smart Player -- new features added!
Audio Description available for your videos!
Common questions
Which caption files do I need?
How do I use the caption files I received?
How do I request additional outputs for my complete submission?
How do I add users to my account?