CaptionSync Support Center
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CaptionSync Support Center

  • Frequently Asked Questions (FAQs)

  • Getting Started (for new users)

  • Getting Closed Captions and Transcripts

  • Closed Captioning Integration Workflows

  • Using Your Closed Caption Results

  • Translation and Foreign Languages

New features & updates

  • New features added to our CaptionSync Caption Editor!
  • Caption videos you don't own with our Smart Player -- new features added!
  • French and Portuguese Translation now available!

Common questions

  • Which caption files do I need?
  • How do I use the caption files I received?
  • How do I request additional outputs for my complete submission?
  • How do I add users to my account?
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  • Copyright © 2016 - Automatic Sync Technologies, LLC
  • Support hours: Monday - Friday, 9am - 5:30pm, US Central Time