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Frequently Asked Questions (FAQs)
Getting Started (for new users)
Making new requests and choosing settings
Closed Captioning Integration Workflows
Using your Captioning Results
Translation and Foreign Languages
New features & updates
Caption videos you don't own with our Smart Player -- new features added!
Audio Description available for your videos!
Live Captioning available for your events!
Get descriptions encoded into your video with our Open Audio Description feature!
Which caption files do I need?
How do I use the caption files I received?
How do I request additional outputs for my complete submission?
How do I add users to my account?