If you are experiencing problems making new Closed Captioning requests from your integrated system, this article provides you with relevant information.
Following our upgrade on October 3, 2015, our IP address has changed to 64.18.192.23. While this change is unlikely to affect most users, if you are explicitly referencing the IP, or if you need to make a special firewall rule to allow this IP through, then you will need to update to the new IP.
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