Making Captioning requests and accessing the Smart Player
What media files can I submit?
How do I make my first submission (prepaid accounts)?
How do I make my first submission (postpaid accounts)?
Which caption files do I need?
How do I send guidance for the transcriber?
How do I route my submission to a transcriber with a specific expertise?
How do I submit a group or a batch of files?
How do I submit a large file (> 2 GB)?
How do I submit a URL to my media file?
How can I have access to the Smart Player for my Captioning requests?
Can I use the Smart Player with audio-only files?
Can I caption media files I don't own?
How can I get a captioned video back?
What languages do you support?
What if I want to upload my own transcript to get captions?
What if I don't need caption files, just a transcript?
What if I don't need caption files, just a timed transcript?
Changing, Editing and Repairing existing Captioning Results
How do I edit and repair my results?
How do I request additional outputs for my complete submission?
Integrations to 3rd-party systems
Do you support integrations to 3rd-party systems?
Requesting Live Captioning or Audio Description
How do I request Live Captioning for an event?
Requesting Translation; Editing and Repairing existing Translation Results
Do you support Translation to other languages?
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