Live Captioning with StreamText - secure delivery methods

Adding secure real-time/live captions to your meetings, social media videos or streams is easy with CaptionSync. In this article, we describe how to protect access to the live captions feed with StreamText.

StreamText is a text platform that delivers real-time/live captions, and can be accessed by users either as a single web page or embedded into live streams. When using a single web page, you can also choose to add a number of methods to secure your event.

Secure Delivery Methods

The options below are available for any StreamText event, and you just need to let us know the desired security options in the Comments section of the New Live Captioning request, at schedule time:

• Set Event Password: To password protect an event you can either provide us with the character combination (including spaces to set) that will need to be entered, or we can create the password for you. Note that, this will require all participants to enter this password in order to watch the live captions feed. 
  
  
• Require Customer to log in - Google Account authentication: This option can be used in addition to the event password or by itself. When requesting this option, participants will be asked to enter a registered email address and password. That means that you'll also need to provide us with a list of the email addresses that will need access to the live captions, in advance. NOTE: This option is only available for Google accounts.
  
  
• Force HTTPS (secure delivery): HTTPS is already the standard protocol used for all StreamText events. But, you can ask for this option in order to force participants to only use HTTPS to access the live captions feed. That is, participants won't be able to view the live captions if using the HTTP directive. With the above two options this will also selected by default.
  
  
• Disable standard web player: If you are streaming to Zoom, YouTube or Adobe Connect and you do not want participants to access the live captions feed via web browser, then you can have us disable the standard web player. Once disabled, the event will only stream to the platform being used.
  
  
• Transcript files: Typically, we will generate a live transcript file (.txt) after the event has concluded, and it will be saved in StreamText's server and the captioner's software for 14 days; and in our servers for 5 years. If you wish to have us not generate or save any transcript files for you event, you can add these instructions in the Comments field, at request time. 

Additional Notes:

• For more information on how to place Live Captioning requests for your events, check out our article on How to request Live Captioning.
  
  
• More information about using StreamText to view live captions is available in StreamText's Solutions web page and also their Support Center.